For more information about how to download and run the Checksur.exe tool, click the following article number to view the article in the Microsoft Knowledge Base: This tool runs a one-time scan for inconsistencies that may prevent future servicing operations. Download and run the System Update Readiness Tool. Method 2: Run the System Update Readiness Tool (Checksur.exe) and check if it helps.ġ. Troubleshooting a failed installation of Internet Explorer 11 Click Restart now to finish the process of uninstalling Internet Explorer 9.Īfter your computer restarts, try to install Internet Explorer 11.
Right-click Windows Internet Explorer 9, click Uninstall, and then, when prompted, click Yes.Ĥ. Under uninstall an update, scroll down to the Microsoft Windows section.ģ. Click the Start button, type Programs and Features in the search box, and then click View installed updates in the left pane.Ģ. To resolve this issue, you may uninstall Internet Explorer 9, restart your computer, and then install Internet Explorer 11.ġ. Step 2: Uninstall Internet Explorer 9 before you install Internet Explorer 11 Note: After troubleshooting, refer to this section ‘How to reset the computer to start normally after clean boot troubleshooting’. Step 1: Boot the computer in the clean boot state, to check if any third party application is causing the issue, as clean boot helps in eliminating software conflicts.
I would suggest you to try the following methods: I understand that you are facing the issue on updates.
Thank you for contacting Microsoft Community.
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